We have no possible solutions, please complete a support request.
Mobile App?
Unfortunately Myplace support do not provide the support service for the Strathclyde Mobile App.
If you have a question about the mobile app please email strathapp@strath.ac.uk
If you have a technical issue with the mobile app please email strathapp-dev@strath.ac.uk
Can't See Originality Reports
Has your tutor allowed you to view your originality score?
Remember all resubmissions after the first one take at least 24 hours to come back.
There was a problem sending your submission to Turnitin....
- The most common cause is that the file you submitted is missing the correct suffix, such as .doc or .docx or .pdf.
- Is your file one that Turnitin accepts?
Myplace looks different
Myplace 2015-2016 looks different from 2014-2015 because there has been an upgrade to the visual theme.
If you can’t find blocks (e.g. navigation block) that you’re used to seeing, it could be that
they have been docked.
Access information on docking and undocking blocks.
I can't see any classes or my list is incorrect
- Have you tried clicking on the "Refresh Class List" option?
- Does PEGASUS list your classes correctly
More Information
Staff access
PEGASUS Classes
Access to PEGASUS classes for formal roles (e.g. Lecturer, Class Administrator) is via the Roles and Responsibilities application in PEGASUS.
Non PEGASUS Classes
Access to these classes should be requested from the staff who run the class directly.
Creating a New Site (staff only)
Sites for PEGASUS classes are automatically created. If does not appear in Myplace, check that it is listed in the Class Catalogue and
that you have access via Roles & Responsibilities in PEGASUS.
There is a create a site option in the "Staff Help" option at the top of Myplace or go directly to Create a Site.
You may create new sites in areas where you have been given permission or you can create "personal" sites within your own personal playground area.
Does this help resolve your issue?
