This page provides instructions for emptying a return, ie, removing all the marks from an existing return.
In situations where a return has been completed and subsequently it becomes apparent that the marks have been incorrectly calculated, it is simple to empty the return of the marks and start again. The instructions below set out how to do this. It should not be necessary to create a new return
How to Empty a Return
Step 1 - Go to the marks return system
Step 2 - Open the return you wish to empty
Step 3 - Export the return
Step 4 - Delete all the marks and the mark codes
Delete the marks and mark codes in the file and then save it, ensuring it is still in the .csv (comma delimited) format.
Step 5 - Upload the file
Step 6 - Save and transfer the empty marks
Step 7 - Enter new marks by editing the empty return
|Content by Label|